Track your order here: https://idealofsweden.zendesk.com/hc/articles/360000753045
Please attach a picture/video showing the issue.
Also, have a look at our Warranty FAQ https://idealofsweden.zendesk.com/hc/sections/360000144405
Unsure if your order went through? It may take up to 24 hours for a confirmation mail. Have a look at our FAQ: https://idealofsweden.zendesk.com/hc/articles/360000767845
Have you checked out our FAQ? There you can find information on how to make a return.
Are you experiencing problems with your product? Change category to "Complaints & Warranty" for faster handling of your case ⭐️
Are you interested in a collaboration with us? Take a look on how to apply here,
E.g., ''IDLWAW20-236'', Can be found on Website / E-mail Confirmation.