1. IDEAL OF SWEDEN
2. RETURN & REFUND

Return & exchange

• What is your return policy?
• Can I return a product with Personalization?
• Can I make the exchange at an IDEAL store?
• Is it possible to return several orders in one same package?

Return information

• How do I return my order?
• Return cost
• Have you received my return?
• I have returned my order, shall I still pay my invoice?
• I can't register my return, what do I do?
• I have registered a return but regret it and want to keep one or more products, what do I do?

Refund

• The issued refund is incorrect
• How long does it take to get the refund?
• Refund on a promotion or sale order
• Can I get refund if the price of a product has changed since I ordered?