We do our very best to answer any questions you might have as quickly as possible. We respond to emails on weekdays between 08.00-17.00 (CET). We aim to answer within 24 hours on weekdays and within 48 hours on weekends. Longer response times may occur during campaign and peak seasons and when there are problems with postage or other matters beyond our control.
Opening hours chat:
Weekdays: 09:00-16:00 (CET)
Weekends: Closed
Weekends: Closed