Long response time

We always aim to respond as quickly as possible. During campaigns and peak seasons our response time might be a bit longer than usual.

Don't worry, if you have already contacted us we will get back to you as soon as possible. Remember to keep an eye on your junk mail as well.

Please avoid contacting us more than once for the same case, this can increase the handling time of your case. For urgent matters, please contact us via our chat. You can find the chat function at the bottom right of our website. Please have your order number ready when you contact us.

Please use the button "CONTACT US" further down this page to start the chat.

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