If you have purchased products with a package offer such as "buy 1, get 1 free", all products needs be returned. It is not possible to return individual products as this is a package offer. However, we accept exchanges. Read more under "How do I exchange my order?"
Articles in this section
- What are the conditions for the campaigns?
- How long are promotions / offers valid?
- Can I get refund if the price of a product has changed since I ordered?
- How does it work with returns after purchasing a package offer?
- I shopped from you right before/after the campaign, can I get access to the offer anyway?