How long is the warranty and what does it cover?

IDEAL OF SWEDEN's warranty is valid for a period of twelve months from the date of purchase. The products are manufactured to live up to meet our high-quality standards. In addition, the products are also covered by our warranty against any manufacturing defects. It covers fitting, stitching, and adhesives. IDEAL OF SWEDEN's warranty covers only the parts mentioned above.

IDEAL OF SWEDEN’s warranty does not cover:

  • Defects and damage due to loss, theft, fire, water, or UV radiation.
  • Problems or damage caused by misuse, neglect (knocks, dents, crushing, falling), accidents, or unjustifiable repair or modification.
  • Aesthetic changes, defects, and damage due to normal wear, tear, and aging (for. Eg. Scratches, worn leather, and flaking paint, etc.).
  • Failure to follow the care instructions may void the warranty.

Note that the value of your product decreases over time and that this is taken into account when assessing warranty issues.

To submit a complaint, click here.

 

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