I have received the wrong item, what do I do?

We are sorry to hear we have sent you an item that is different from what you have ordered!


Please start with double-checking your order confirmation to see what you ordered. If you have not received the ordered product please contact us by using the chat button in the lower right corner, and we will do everything we can to correct our mistake.


If you have accidentally ordered the wrong product, you can, of course, change the product by returning it back to us and placing a new one on the desired product! Read more about how to make a return here.

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