How do I return my order?

Before you return your order, please make sure to read our return policy here.


Returns from US 

An E-mail with return instructions is sent as soon as your order has been sent from our Warehouse. If you have any issues please contact us for further instructions by using the chat button in the lower right corner.


Returns from all other countries

To return products in your order, register your return in our Return Portal. When registering your return, you will receive information on how and where to send your return.



If you wish to change a product, please follow the same process as above and place a new order on the desired product.


Read more:

Return cost
Have you received my return?
How long does it take to get the refund?
What is your return policy?

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