You have the right to return one or more products for a refund within 14 days of receiving your order.
In order for your return to be approved, the following criteria must be met:
- The product must be in the same condition as when it was received.
- The product should be in its original packaging with intact labels and protective stickers.
Please note that plastic covers with a barcode belong to the original packaging.
- The product must not be custom made with personalization
- The product is not a hygiene item that cannot be returned due to health and hygiene reasons (eg face masks)
Please also note:
- The products cannot be exchanged at our retailers.
- That you as a customer pay the return cost.
- We do not accept returns on gift cards.
To change a product, please return the product for a refund and place a new order on our website.